Palliative Frequently Asked Questions (FAQ)

What is Palliative Care?

Palliative care is an interdisciplinary approach to specialized medical and nursing care for people with life-limiting illnesses. It focuses on providing relief from the symptoms, pain, physical stress, and mental stress at any stage of illness.

What are the Benefits of Palliative care?

The biggest benefit of Palliative is that it improves the quality of life of seniors. Palliative care improves the quality of life for patients with a life-threatening illness and for their families. It aims to relieve suffering by identifying, assessing, and treating pain and other physical, psychosocial, and spiritual problems

Who are the Palliative Care Providers?

Palliative care is provided by a specially-trained team of doctors, nurses and other specialists who work together with a patient’s other doctors to provide an extra layer of support. It is appropriate at any age and at any stage in a serious illness, and it can be provided along with curative treatment.

What can I expect to happen on the first day?

On the first day of service, our Home Health Aide will arrive at your home, complete with an understanding of your needs. In most cases, our nurse will also visit you on your first day of service to review your needs, create your personalized plan of care and obtain authorizations to allow us to perform care for you.

During what hours can I reach Caring People if I have a problem?

Caring for our clients is a top priority and we are available 24 hours a day 7 days a week. Outside of regular business hours (9-5 EST) you can reach a team member by dialing the office number and leaving a voicemail. All messages are responded to within 15 minutes.

Does my Long Term Care Insurance pay for care?

If you have a Long Term Care Insurance Policy, the first step is to verify your coverage. You will need to find out if you have a deductible, what the criteria is to meet it and what your daily benefit is. Next, you need to know the limitations of utilizing your policy to pay for your care. Navigating these benefits is challenging and a member of our finance department can help you verify and maximize utilization of your benefits. We do not accept Assignment of Benefits so all services will be paid for out of pocket. Our insurance specialist will assist you with reimbursement from your long-term care policy.

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