Home Health Frequently Asked Questions (FAQ)

What is home health care?

Home care is supportive care provided in the home. Care may be provided by licensed healthcare professionals who provide medical treatment needs or by professional caregivers who provide daily assistance to ensure the activities of daily living are met.

What can I expect on the first home health care visit?

On the first visit, a nurse or therapist will conduct an initial assessment. At Haven, this thorough interview and professional assessment is part of our coordinated approach to managing your overall health status. Our assessment focuses on identifying areas where you may benefit from education in self-care management and partners with your doctor to promote disease prevention, in addition, to providing hands-on intervention – which includes the family or caregivers. This team approach helps to make the transition from a hospital or nursing facility to your home much easier, and actively engages you and your caregivers in your health care.

Will Haven create a care plan just for me or my loved one?

Yes. A Haven clinician will come to your home to assess your needs. You will be included in the care planning process and we will communicate with your doctor to discuss the assessment, your goals and work together to develop your personal plan of care. Haven Home Health Care staff will implement your physician-ordered plan of care and keep your doctor updated about your progress. If your condition or needs change, we’ll collaborate with your doctor to review your plan of care and make any adjustments deemed necessary.

How often will my home health care visits be?

The frequency and type of home health visits and the services provided are based on your personal plan of care. Your doctor may change your plan of care, increasing or decreasing the number of visits or services provided, in order to provide you with the best home health care for your needs.

Does Haven have a home health care center near me?

Please check our location page to find Haven Home Health Care near you.

Who is eligible for home health care?

There are several requirements for receiving home health care under the Medicare Benefit: You must have a doctor prescribe home health care, You must need either skilled nursing care or therapy on an intermittent basis (i.e., physical/occupational/speech therapy) or You must be considered homebound.

What does homebound mean?

Essentially, your condition is such that you’re normally unable to safely leave your home without the assistance of others and the aid of assistive devices (such as crutches, canes, walkers or wheelchairs), and that doing so would require considerable and taxing effort. You can generally leave home as often as you need for medical treatment that cannot be provided in the home and still be considered homebound. Further, you are allowed brief and infrequent absences from the home for some non-medical reasons, such as an occasional trip to the barber/beauty shop, to attend church, or for unique family events.

Who pays for home health care services?

Provided you meet eligibility requirements, Medicare may pay for your covered home health care for as long as you’re eligible and your doctor certifies that you need it. Additionally, your state’s Medicaid program or your private insurance also may cover home health care, or some services that Medicare doesn’t cover. Check with your state Medicaid program or insurance company to learn about their specific eligibility requirements.

What qualifies as a home when home health care is being considered?

Your residence is wherever you call home. This may be your house, an apartment, a relative’s home, a senior community, or some other type of institution. However, a hospital, skilled nursing facility or intermediate care facility is not considered a home.

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